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What is Free-Issue Equipment?

Free-Issue refers to equipment that is procured and supplied by a partner (vendor, reseller, integrator, or customer) and provided to GWT Trading for installation, commissioning, or service delivery.

In this model, GWT does not supply the equipment — we receive it, handle it with care, and install or service it according to project requirements and manufacturer specifications.

This is a common arrangement in critical infrastructure projects where partners prefer to maintain control over equipment procurement while engaging GWT for specialist installation and service delivery.

Equipment handling and logistics

How Free-Issue Works

1
Partner Procures

Partner orders and arranges equipment supply.

2
GWT Receives

Equipment is delivered to GWT or direct to site.

3
Inspection & Staging

Equipment is checked, documented, and staged.

4
Installation

GWT installs per scope and specifications.

GWT Responsibilities for Free-Issue Equipment

Receipt & Inspection

  • Receive equipment at nominated location
  • Inspect for visible damage or discrepancies
  • Document condition on arrival
  • Notify partner of any issues identified

Handling & Storage

  • Secure storage prior to installation
  • Appropriate handling for sensitive equipment
  • Environmental protection as required
  • Asset tracking and chain of custody

Installation & Commissioning

  • Installation per manufacturer specifications
  • Electrical and mechanical integration
  • Testing and commissioning (where in scope)
  • Handover documentation via ProReports™

Documentation

  • Receipt confirmation and condition reports
  • Installation records and test results
  • Serial number and asset registration
  • Photographic documentation

Partner Responsibilities

When supplying free-issue equipment, partners are responsible for:

  • Equipment procurement and supply
  • Warranty registration and management
  • Delivery coordination to nominated location
  • Confirming equipment specifications and scope
  • Providing technical documentation
  • Ensuring equipment suitability for site conditions
  • Arranging any required vendor support
  • Resolving supply-related issues or shortages

Important Considerations

Equipment Condition

GWT documents equipment condition on receipt. Any damage, shortages, or discrepancies identified during inspection are reported to the partner immediately. GWT is not responsible for defects, damage, or issues arising from equipment supply, transport prior to receipt, or manufacturing faults.

Warranty & Support

Equipment warranty remains with the manufacturer or supplier. Partners are responsible for warranty registration and claims. GWT can assist with warranty-related documentation where required.

Technical Documentation

Partners should provide relevant technical documentation, installation guides, and any specific requirements with free-issue equipment. This ensures correct installation and commissioning.

Scope Alignment

Free-issue arrangements should be confirmed in writing prior to equipment delivery, including scope of works, delivery arrangements, and any special handling requirements.

Common Free-Issue Scenarios

Vendor-Supplied Equipment

Manufacturer or distributor supplies UPS, batteries, or cooling equipment directly, with GWT engaged for installation services.

Reseller Projects

Value-added reseller procures equipment as part of a customer sale, engaging GWT for professional installation and commissioning.

Customer-Owned Assets

End customer owns equipment requiring relocation, replacement, or service, with partner coordinating GWT delivery.

Project Rollouts

Large-scale deployments where equipment is centrally procured and staged for multi-site installation.

Lifecycle Replacements

Replacement batteries or components supplied by partner for scheduled lifecycle works.

Warranty Replacements

Vendor-supplied warranty replacement equipment requiring installation by GWT.

Documentation & Reporting

All free-issue equipment handling is documented through ProReports™, providing partners with:

  • Receipt confirmation and condition reports
  • Photographic evidence of equipment condition
  • Installation records and test documentation
  • Serial number registration
  • Handover and completion reports
  • Chain of custody records

All documentation is available under partner branding via ProReports™.

Questions About Free-Issue Equipment?

Contact us to discuss free-issue arrangements for your project or service requirements.